Harness Your Relationship With Customers With A Physical Store - Bobo Design Studio's Shopify Story
In today’s fast-paced world, building a real connection with your customers is more important than ever!
In this episode we are joined by one of our very own amazing community member’s, Angie Chua from @bobo_design_studio. Join Angie & Nick as we explore the secrets of building one-to-one relationships with your customers, and creating real-time feedback loops.
We also discuss blending eCommerce with brick-and-mortar success, and even drawing inspiration from the physical world to enhance your online brand. Plus, we’ll break down how to get that crucial second order, the art of effective customer outreach, and why diversifying your sales process is the key to long-term success.
Check out Bobo Design Studio here: https://bobodesignstudio.com/
Sign up to the Growth Hub here: https://wwspodcast.com/pages/the-growth-hub
Key takeaways:
0:00 Introduction & About Bobo Design Studio
5:19 How to Build a One-To-One Relationship with Your Customer
11:29 Marketing & Selling Funnels
13:35 Talking To Your Customers & Creating A Real Time Feedback Loop
17:32 The Process Of Mixing Ecommerce and Bricks & Mortar
23:43 Gaining Inspiration From The Physical World
28:19 How To Get That 2nd Order
34:45 How To Reach Out To Your Customers Effectively
40:30 Diversifying Your Sales Process
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